+Critical UX Analysis
What are the philosophical underpinnings of HCI? By critically evaluating the latest trends in AI, and how to adopt Fitts’ Law and Hick’s Law and how these shape digital behaviour. From thought-leadership content to authoritative UX understanding as both a science and an art form.
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Redefining Consent Mngt
Turn regulatory complexity into a simple, human-centered experience, showing enterprise level strategic thinking
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Take your mobile design skills to the next level
As Lead UX, it was my responsibility to satisfy specific user journey’s, demanding stakeholders and limits set by the tech Leads. I took this as an opportunity to showcase certain features, and from an Agile perspective – how they fitted both into the roadmap and overall experience.
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Solving complex user problems
This project successfully translated a complex real-world business problem into an initiative UX wireframe flow by using research and design tools to uncover and address critical touchpoints and pain points that led to a end-to-end (E2E) ‘Make a Payment’ journey with feature parity, respect to development Segmentation and the Integration of native and familiar patterns…
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Redefining Consent Mngt
Turn regulatory complexity into a simple, human-centered experience, showing enterprise level strategic thinking
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Raising the bar for customer-facing support UX
AI-Powered Customer Service Revolution – AI is transforming customer service by offering personalised solutions, and UX plays a crucial role in creating intuitive and engaging customer experiences. By leveraging AI and focusing on UX, businesses can create a more personalised, efficient, and satisfying customer experience.
Empowering users with the financial tools they deserve
- Mastering Design Theory and Lean Agile
- Solve big problems, fast.
- How delight and speed are rewriting our UX playbooks
