Check out my latest Case Study

Always looking for my next challenge

Hello, I’m Russell

A brand building UX designer, passionate about mobile,
specialise in fintech, based in London, UK

15 Years Experience | Workshop Wizard | Design System Ninja

Drop me a line to discuss your design needs!

Case Studies
Contact

info@russellwebbdesign.co.uk

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Redefining Open Banking

The Gold Standard in Consent Management

Enterprise level strategic thinking
03 Research & Strategy Journey Mapping Explore the specific scenario for a Tech-Wary senior, with a lack of support, and simple banking needs:

Solving complex user problems

Designing a Low-Anxiety Mobile Payment Flow for Seniors

Real-world design challenges
The Challenge: In today’s fast-paced digital age, financial institutions face the challenge of providing exceptional customer support while maintaining operational efficiency.Traditional customer service UX often falls short in meeting the diverse needs and expectations of modern customers.

Revolutionising Customer Service

AI-Powered Self-Service, Hyper-Personalisation & Conversational UI

Raising the bar for customer-facing support UX

Wealth Dashboard

Dashboard UX to Business UI

Sketching to a Tailored Experience
Forget clunky mobile experiences. This case study unlocks the secrets to crafting a mobile-first website that directly tackles real user needs. How to pivot away from a sterile "get things done" approach and embrace a powerful human story, all fuelled by the company's groundbreaking medical health database. Dive in and discover how to design a mobile masterpiece that's both lightning-fast and deeply connects with your audience

Mobile Healthcare

Best-in-class Mobile Web

A Human Story
Create meaningful and measurable goals LEARN ABOUT THE BUSINESS. GENERATE A VALUE PROPOSITION. MAP USER JOURNEYS. VALIDATE IDEAS. SOLVE BIG CHALLENGES. CREATE A ROADMAP.

Discovery Workshop

Ideation Workshop to Roadmap in 3 days

What > How > Actions
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