Experience Design
Enhance user satisfaction, improve business outcomes, and contribute to positive social change. UXD is a powerful tool that can be used to create products and services that are user-friendly, culturally relevant and deliver real-world impact.
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Raising the bar for customer-facing support UX
AI-Powered Customer Service Revolution – AI is transforming customer service by offering personalised solutions, and UX plays a crucial role in creating intuitive and engaging customer experiences. By leveraging AI and focusing on UX, businesses can create a more personalised, efficient, and satisfying customer experience.
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Design and create a ‘best-in-class’ mobile web site
The process of designing a mobile-only website for a leading healthcare company, focusing on task efficiency and leveraging the company’s unique selling proposition (USP) of a world-class medical health database. With insights into stakeholder management, design principles, navigation strategies, typography tips, and conclusions on prioritising the human experience over internal politics.
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Dashboard UX to Business UI
A one-stop-shop of real-time data from all sources, instantly accessed, no more hunting. Retrieve insights with key info just a click away, a single-source-of-truth of unifying data and the results speak volumes: 56% iPad growth in just 1.5 years with 100,000 meetings powered by the app this year. Empowered and efficient CCAs with a design…
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Blank Canvas to Digital Playground
When I heard about Figma’s new AI features, I had to put them to the test. My goal was simple: to see if an AI could take a high-level prompt and turn a blank canvas into a fully formed, interactive, and responsive landing page. The AI didn’t disappoint. It quickly generated a visually stunning site,…
Empowering users with the financial tools they deserve
- Mastering Design Theory and Lean Agile
- Solve big problems, fast.
- How delight and speed are rewriting our UX playbooks
