Tag: UX

  • Protected: Portfolio Gallery

    There is no excerpt because this is a protected post.

  • [ARCHIVE] Todays’ life of a UX consultant

    Being a multi skilled UX-er can drive you crazy, here is how to continually drive your creativity and how to pick and choose that slice of the cake that most challenges you.

  • How to run on-site UX Workshops and make them both valuable and fun

    How to run on-site UX Workshops and make them both valuable and fun

    Recently I lead a Design Thinking off-site 3-Day UX workshops to launch the discovery phase of a new product for one of if not the largest financial news organisations in the world. I’d like to share with you how I did it and lessons learnt.

  • Using Experience Maps to plot your Customer Journeys

    Using Experience Maps to plot your Customer Journeys

    Following the article linked above to users and proto-personas, you should now really begin to understand the who, what and why of your users. That understanding should lead to some common themes that have organically risen to the service .

  • How user personas can help crystallise the early stage design process

    TL;DR; A large automotive client wanted to improve their dealer portal but the client needed guidance on understanding their audience’s needs and wants. Personas generation is a great to focus the team’s expectations and contributes to a better product and service. Contents B2B UX Case Study – Automotive Dealer Portal I was recently asked to provide…

  • Desktop User Registration

    Desktop User Registration

    Ask the right questions when requesting personal information. Advocate a staged registration process, comparing it to dating, and encourages keeping the registration form simple. Additionally, highlighting the significance of minimising the drop-off rate during the registration process and incorporating fun elements into the user experience.