Experience Design
Enhance user satisfaction, improve business outcomes, and contribute to positive social change. A powerful tool that can be used to create products and services that are user-friendly, culturally relevant and impactful.
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Pt I – Money Management App UX Challenges Explained
A two-part deep-dive focussing on mobile UX design targeting seasoned designer-types, mastering Design Theory, and navigating lean Agile challenges.
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What’s the role of open banking in the super app evolution?
TL;DR Open Banking unlocks a future where financial apps become indispensable partners, not just tools. A shift in the balance of power, more convenience, better financial education and more meaningful relationships with users. What’s next in this ecosystem; financial freedom, bulletproof investment flows, AI…
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Using Experience Maps to uncover user behaviour Pt II
TLDR: Crafting an unforgettable investment experience within the intricate world of investor behaviour unveiled a tapestry of needs and motivations that shape financial decisions. Using Experience Mapping these insights into the customer lifecycle were uncovered and common threads exposed. Contents Please note; for client confidentiality sensitive parts of all imagery has been pixelated. All work…
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What I learned from facilitating a UX remote workshop – COVID-19 SPECIAL
Modern UX-ers need to skill-up, keep pushing best practice UX and do their homework when preparing for remote workshops.
Empowering users with the financial tools they deserve
- Mastering Design Theory and Lean Agile
- Solve big problems, fast.
- How delight and speed are rewriting our UX playbooks