Design Strategy
By bridging the design and business divide, strategic design empowers organisations to thrive. It fosters a user-centric mindset, ensuring each design decision creates tangible value for both users and stakeholders.
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What’s the role of open banking in the super app evolution?
TL;DR Open Banking unlocks a future where financial apps become indispensable partners, not just tools. A shift in the balance of power, more convenience, better financial education and more meaningful relationships with users. What’s next in this ecosystem; financial freedom, bulletproof investment flows, AI…
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What I learned from facilitating a UX remote workshop – COVID-19 SPECIAL
Modern UX-ers need to skill-up, keep pushing best practice UX and do their homework when preparing for remote workshops.
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How to run on-site UX Workshops and make them both valuable and fun
Recently I lead a Design Thinking off-site 3-Day UX workshops to launch the discovery phase of a new product for one of if not the largest financial news organisations in the world. I’d like to share with you how I did it and lessons learnt.
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Using Experience Maps to plot your Customer Journeys
Following the article linked above to users and proto-personas, you should now really begin to understand the who, what and why of your users. That understanding should lead to some common themes that have organically risen to the service .
Empowering users with the financial tools they deserve
- Mastering Design Theory and Lean Agile
- Solve big problems, fast.
- How delight and speed are rewriting our UX playbooks