Tag: strategy

  • Real-World Messiness of Product Design

    Real-World Messiness of Product Design

    “T-shaped” expertise in Fintech, complex UX problem-solving, and commercially-minded design.

  • Using Experience Maps to plot your Customer Journeys

    Using Experience Maps to plot your Customer Journeys

    Following the article linked above to users and proto-personas, you should now really begin to understand the who, what and why of your users. That understanding should lead to some common themes that have organically risen to the service .

  • Russian Graphic Identity

    The branding ‘circle’ Working alongside a complete design team can be very rewarding. Like-minded people, working together to inject new meaning into a tired or misleading brand. This project did exactly that. The brand needed a new visual identity that would sit with the design developed by the interiors team. This is how I did…

  • Developing a Design Process

    Developing a Design Process

    Redesigning a unique bid auction site: From concept to creation, the goal was to build a competitive platform with a modern aesthetics, seamless navigation and from a mobile-first mindset 

  • Design and create a ‘best-in-class’ mobile web site

    Design and create a ‘best-in-class’ mobile web site

    The process of designing a mobile-only website for a leading healthcare company, focusing on task efficiency and leveraging the company’s unique selling proposition (USP) of a world-class medical health database. With insights into stakeholder management, design principles, navigation strategies, typography tips, and conclusions on prioritising the human experience over internal politics.