Tag: Stakeholder
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Real-World Messiness of Product Design
“T-shaped” expertise in Fintech, complex UX problem-solving, and commercially-minded design.
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Using Experience Maps to plot your Customer Journeys
Following the article linked above to users and proto-personas, you should now really begin to understand the who, what and why of your users. That understanding should lead to some common themes that have organically risen to the service .