Russell Webb Design

Tag: services

  • Using Experience Maps to plot your Customer Journeys

    Using Experience Maps to plot your Customer Journeys

    TLDR: Understanding your users through persona building and experience mapping helps uncover critical user needs across the customer lifecycle.

    This is a continuation from the article ‘Digging deeper to understand your users‘, I urge to read this to gain a better understanding on the UX process and concepts within this post.

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  • How to monetise adult content on mobile

    Using cloud services to provide adult content on mobile

    The debate for and against adult content on your mobile will go on and on. Inevitably, clients and business owners alike will want to look at how the route to purchase, on your handset, can be visualised. This is where the UX/UI designer in me comes out to play.

    How to monetise adult content on mobile

    Pay with your Phone #6Watch the video here

    Set out your stall

    Providing familiar interface design, such as the carousel, will always promote a natural interaction with the end user. Content can be loaded in, via CMS or otherwise, and displayed as your shop window.

    How to monetise adult content on mobile

    Easy selection

    The grid format can easily accommodate the multitude of file formats out there. Simple previews can act as sign-posts for the content underneath.

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  • Pay With Your Phone #7 – Make a payment via Social Media

    Mobile Wallet Payment Experiences…#7

    This is an edited presentation of the principles behind the concept ‘Pay with your Phone.’ Of all the mobile touch-points the (now) more realistic possibility of a mobile wallet, NFC and simplistic mobile commerce is perhaps the most exciting. This post concentrates on the user journey ‘Make a payment via Social Media’

    Pay with your Phone #6You can watch the animated version here

    Jane males a payment using social media

    Integrating mobile into a comprehensive cross-channel strategy ensures that you are meeting your customers where and how they shop for your products.

    Jane is chatting with her friends on her cellphone

    Integrating services within a preferred Instant Messager application is both more focussed to where customer are and provides that opportunity to leverage the already pre-existing clients base.

    She remembers she owes Lucy money

    Using real world scenarios and providing workable solutions drive home the Pay with your Phone concepts.

    She navigates to the Payment Card service contact inside here IM app

    Either through the applications Import function or the phone existing OS, the relevant details are loaded up.

    Jane uses SMS to transfer the amount to Lucy

    Using current technology Is both familiar to the user and relies on proven methods of communication.

    She received notification from Payment Card

    Notification that the transaction has been received successfully is net to Lucy.

    Jane is then able to continue messaging with her friends

    Designing an experience that has as little impact, proves to be more convenient than before and makes your life easier is what these mobile concepts are all about.

    Pay with your Phone #6You can watch the animated version here

    This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here:
    info@russellwebbdesign.co.uk

    Pay With Your Phone#6 - Fashion Retail 8

    If this, or any other post has peaked your interest, please leave your comments below

  • Pay With Your Phone #5 – Big Ticket Purchase

    Mobile Wallet Payment Experiences…#5

    You can watch the animated version here

    Pay With Your Phone#5 - Big Ticket Purchase 1

     

    Jane purchases a new TV to watch the Olympic Games

    Following on from my serions deadling with Pay With Your Phone #1, #2, #3 and #4, this post is about those luxury items with luxury prices. The value of voucher purchase, and the growth of Groupon have inspired this type of purchase across many channels, especially mobile. The benefits mobile vouchers deliver include increased revenues, improved brand loyalty and instant, measurable direct-to-customer marketing

    Jane goes shopping for new TV

    Pay With Your Phone#5 - Big Ticket Purchase 2

     

    She see one that is slightly out of her price range

    Pay With Your Phone#5 - Big Ticket Purchase 3

     

    She checks her balance using her app and needs an extra £300

    Pay With Your Phone#5 - Big Ticket Purchase 4

     

    Jane decides to increase her credit and selects this option

    Pay With Your Phone#5 - Big Ticket Purchase 5

     

    After reading the T&C’s, Jane confirms the increase

    Pay With Your Phone#5 - Big Ticket Purchase 6

     

    Jane makes the purchase and her TV is delivered to her home

    Pay With Your Phone#5 - Big Ticket Purchase 7

    You can watch the animated version here

    This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

    Pay With Your Phone#5 - Big Ticket Purchase 8

    You can preview the mini-presentation here or via our YouTube Channel here

    If this, or any other post has peaked your interest, please leave your comments below

     

  • Pay With Your Phone #4 – Voucher Payment

    Mobile Wallet Payment Experiences…#4

    You can watch the animated version here

     

    In-store mobile voucher payment

    The value of voucher purchase, and the growth of Groupon have inspired this type of purchase across many channels, especially mobile. The benefits mobile vouchers deliver include increased revenues, improved brand loyalty and instant, measurable direct-to-customer marketing.

    Pay With Your Phone#4 -Voucher Payment 1

     

    Jane takes her phone out while in the queue

    Pay With Your Phone#4 -Voucher Payment 2

     

    Jane confirms payment by entering her PIN

    Pay With Your Phone#4 -Voucher Payment 3

     

    She taps the payment terminal and the phone reacts

    Pay With Your Phone#4 -Voucher Payment 4

     

    She then rates the service inside the application and sends the results back

    Pay With Your Phone#4 -Voucher Payment 5

     

    She then shares this rating with friends on Facebook

    Pay With Your Phone#4 -Voucher Payment 6

     

    This is much better thinks Jane as she leaves the store

    Pay With Your Phone#4 -Voucher Payment 8

    You can preview the mini-presentation here or via our You Tube Channel here


    If this, or any other post has peaked your interest, please leave your comments below

  • Pay With Your Phone #3 – Lunch offer

    Mobile Wallet Payment Experiences…#3

    YouTube ChannelYou can watch the animated version here

     

    Jane looks at her app to find an offer for lunch.

    Pay With Your Phone#3 - Lunch offer 1

     

    Restaurants are able to tailor deals by the hour and stores or services can offer discounts in real time. Consumers can take save a money AND have a unique experience. For mobile wallet solutions, this type of new service offers a way to differentiate from the small army of daily deal sites now flooding the market. See how Groupon do it here

    Jane is an avid shopper and is always interested in sales and discounts

    Pay With Your Phone#3 - Lunch offer 2

     

     

    She receives the weekly offers from her installed Payment Card mobile app

    Pay With Your Phone#3 - Lunch offer 3

     

     

    Jane’s latest transactions show purchases at pasta and pizza parlours

    Pay With Your Phone#3 - Lunch offer 4

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    She gets a

    notification of a new offer

    Pay With Your Phone#3 - Lunch offer 5

     

    A great offer appears that fits her perfectly

    Pay With Your Phone#3 - Lunch offer 6

     

    She pays for the offer and has a special deal on a catch-up meal with her friend

    Pay With Your Phone#3 - Lunch offer 7

    This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

    Pay With Your Phone#2 - Check Balance 5

    You can preview the mini-presentation here or via our You Tube Channel here

    If this, or any other post has peaked your interest, please leave your comments below