TL;DR;
From task efficiency to leveraging the company’s USP. This E2E Case Study includes stakeholder management, design principles, navigation and typography strategies, while stressing the human experience over internal politics.
To respect confidentiality agreements, the branding and specific naming have been modified. This product is currently live and serving 10K plus HNW users.
Setting the scene
usability
Cognitive Load
🚀 Accomplish tasks quickly
From goal-oriented users looking for information to designers minimising friction points.
All leads to higher user retention and a positive user experience.
💎 Leverage Company USP
What makes this company’s product better than the competition?
To align with the brand promise and to build trust, the design and features mirror the company’s core value proposition.
👯♂️ Design for humans
Design within human limits. Make information easy-to-process, respecting memory, attention, and perception.
Design for those with diverse abilities and limited technical literacy. Design to evoke trust, delight, and confidence that leads to loyalty.
Project foundations
As an agency lead designer, I spearheaded the design of this mobile site for the UK’s leading healthcare company, by assembling an exceptional team. Bringing together external and internal creatives, I forged a collaborative venture, leveraging the collective expertise of all parties to achieve a shared vision.
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