Russell Webb Design

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Pay With Your Phone #7 – Make a payment via Social Media

Mobile Wallet Payment Experiences…#7

This is an edited presentation of the principles behind the concept ‘Pay with your Phone.’ Of all the mobile touch-points the (now) more realistic possibility of a mobile wallet, NFC and simplistic mobile commerce is perhaps the most exciting. This post concentrates on the user journey ‘Make a payment via Social Media’

You can watch the animated version here

Jane males a payment using social media

Integrating mobile into a comprehensive cross-channel strategy ensures that you are meeting your customers where and how they shop for your products.

Jane is chatting with her friends on her cellphone

Integrating services within a preferred Instant Messager application is both more focussed to where customer are and provides that opportunity to leverage the already pre-existing clients base.

She remembers she owes Lucy money

Using real world scenarios and providing workable solutions drive home the Pay with your Phone concepts.

She navigates to the Payment Card service contact inside here IM app

Either through the applications Import function or the phone existing OS, the relevant details are loaded up.

Jane uses SMS to transfer the amount to Lucy

Using current technology Is both familiar to the user and relies on proven methods of communication.

She received notification from Payment Card

Notification that the transaction has been received successfully is net to Lucy.

Jane is then able to continue messaging with her friends

Designing an experience that has as little impact, proves to be more convenient than before and makes your life easier is what these mobile concepts are all about.

You can watch the animated version here

This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here:
info@russellwebbdesign.co.uk

If this, or any other post has peaked your interest, please leave your comments below

01/11/2011
Pay With Your Phone #5 – Big Ticket Purchase

Mobile Wallet Payment Experiences…#5

You can watch the animated version here

Jane purchases a new TV to watch the Olympic Games

Following on from my serions deadling with Pay With Your Phone #1, #2, #3 and #4, this post is about those luxury items with luxury prices. The value of voucher purchase, and the growth of Groupon have inspired this type of purchase across many channels, especially mobile. The benefits mobile vouchers deliver include increased revenues, improved brand loyalty and instant, measurable direct-to-customer marketing

Jane goes shopping for new TV

She see one that is slightly out of her price range

She checks her balance using her app and needs an extra £300

Jane decides to increase her credit and selects this option

After reading the T&C’s, Jane confirms the increase

Jane makes the purchase and her TV is delivered to her home

You can watch the animated version here

This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

You can preview the mini-presentation here or via our YouTube Channel here

If this, or any other post has peaked your interest, please leave your comments below

04/10/2011
Pay With Your Phone #4 – Voucher Payment

Mobile Wallet Payment Experiences…#4

You can watch the animated version here

In-store mobile voucher payment

The value of voucher purchase, and the growth of Groupon have inspired this type of purchase across many channels, especially mobile. The benefits mobile vouchers deliver include increased revenues, improved brand loyalty and instant, measurable direct-to-customer marketing.

Jane takes her phone out while in the queue

Jane confirms payment by entering her PIN

She taps the payment terminal and the phone reacts

She then rates the service inside the application and sends the results back

She then shares this rating with friends on Facebook

This is much better thinks Jane as she leaves the store

You can preview the mini-presentation here or via our You Tube Channel here

If this, or any other post has peaked your interest, please leave your comments below

28/06/2011
Pay With Your Phone #3 – Lunch offer

Mobile Wallet Payment Experiences…#3

You can watch the animated version here

Jane looks at her app to find an offer for lunch.

Restaurants are able to tailor deals by the hour and stores or services can offer discounts in real time. Consumers can take save a money AND have a unique experience. For mobile wallet solutions, this type of new service offers a way to differentiate from the small army of daily deal sites now flooding the market. See how Groupon do it here

Jane is an avid shopper and is always interested in sales and discounts

She receives the weekly offers from her installed Payment Card mobile app

Jane’s latest transactions show purchases at pasta and pizza parlours

She gets a

notification of a new offer

A great offer appears that fits her perfectly

She pays for the offer and has a special deal on a catch-up meal with her friend

This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

You can preview the mini-presentation here or via our You Tube Channel here

If this, or any other post has peaked your interest, please leave your comments below

21/06/2011
Pay With Your Phone #2 – Check Your Balance

Mobile Wallet Payment Experiences…#2

You can watch the animated version here

Jane checks her bank balance on her way to work.

Mobile banking users with smartphones check their accounts on average 18-20 times a month – compared to an average of six times a month for those accessing their accounts via online banking. see more

Jane is on the bus. She wants to check her balance before making any purchase

She gets her phone out to use the onscreen widget

After holding her finger over the appropriate icon, her balance is displayed

This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

You can preview the mini-presentation here or via our You Tube Channel here

If this, or any other post has peaked your interest, please leave your comments below

14/06/2011
Pay With Your Phone #1 – Pays by NFC

Mobile Wallet Payment Experiences…#1

You can watch the animated version here

Jane gets up and travels to work by bus. Pays with NFC.

When your Android phone suddenly tells you that you get a 50% discount on travel with this bus company, Groupon just starts looking a bit frivolous. But what exactly is this experience and how can it work?

Jane uses the bus to get to work.

On the bus Jane uses her mobile wallet to pay for her ticket against a NFC terminal

On payment she receives a “payment confirmation” message

Mobile payment is much better

This is but part of a selection of consumer experiences russellwebbdesign generated for credit card payment concept ideas. Please contact us further to discuss if your brand really wants to benefit from this new immersive experience here: info@russellwebbdesign.co.uk

You can preview the mini-presentation here or via our You Tube Channel here

If this, or any other post has peaked your interest, please leave your comments below

07/06/2011