touch-points
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Our vision for Shopping on Mobile Web
Overview El Corte Inglés S.A. (English: The English Cut as in tailor’s cut), headquartered in Madrid, is the biggest department store group in Europe and ranks 4 worldwide. El Corte Inglés is Spain’s only remaining department store chain, as well as owner of several associated businesses, such as supermarket chains Hipercor, Supercor & Opencor, fashion…
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The perfect cycle hire companion tool
See ‘Barclays Bikes Android and iPhone App’ Video here Create the perfect companion tool for the Barclays Cycle Hire scheme Aims and objectives Launch an application (on Android too) with better functionality and usability than all competitors. Amplify Barclay’s dedication to innovation. Make a positive contribution to London. Promote active lives – and create business benefits from…
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Pay With Your Phone #6 – Fashion Retail
Mobile Wallet Payment Experiences…#6 This is an edited presentation of the principles behind the concept ‘Pay with your Phone.’ Of all the mobile future touch-points the (now) more realistic possibility of a mobile wallet, NFC and simplistic mobile commerce perhaps has the most exiting potential. This post concentrates on the user journey ‘Buying clothes from…
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Re-invent in-store and e-commerce experiences
Concept proposal for tablet visibility in-store M&S – In-Store Touch Screens Movie There is a suite of new tablet computers available with a number of features, prices, and sizes. When it comes to experiential marketing for brick-and-mortar retail businesses, tablet computers offer a streamlined and personalised retail experience unlike any other. For retail businesses looking to differentiate themselves…
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Protected: Brands and Mobile – Volvo Customer Journeys
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Empowering users with the financial tools they deserve
- Mastering Design Theory and Lean Agile
- Solve big problems, fast.
- How delight and speed are rewriting our UX playbooks